As a one woman run small business it's just little ol' me behind the scenes. Respectfully I've placed email business hours in place:
Monday - Friday 9am to 4pm ET *excluding holidays
Please grant me a few days to respond to you. If you have heard back from me after that please send me another (kind) email. Sometimes these things filter to the wrong folder and I do try my best to remember to check!
Thank you so much for kindness and patience.